FAQs
About Water Verify
What is Water Verify?
Water Verify provides independent at-home test kits that help homeowners and renters understand whether lead is present in their drinking water. Our process is designed to be simple, reliable, and easy to complete from home.
Who should consider testing their water?
Testing is recommended for anyone who wants clarity about their drinking water, especially:
- Homes built before 1986
- Households that have received a municipal lead notice
- Families with children or pregnant individuals
- Renters who want independent confirmation of water quality
About The Test Kit
What does the Water Verify kit test for?
The Water Verify kit tests for lead in drinking water using certified laboratory methods.
What's included in the kit?
Each kit includes:
- A water sample bottle
- Step-by-step instructions
- A prepaid, easy-return shipping label
- Secure lab analysis and digital results delivery via email
Everything you need is included, no additional supplies required.
How do I return my sample?
Once your sample is collected:
- Place the bottle back in the kit
- Complete the included information sheet
- Flip the shipping label to reveal the prepaid return label
- Place the box in your mailbox or drop it at any USPS location
No postage or scheduling is required.
How long does it take to get results?
Results are delivered by email within 5-7 business days after the lab receives your sample. Timing may vary slightly based on shipping and lab volume.
Results & Next Steps
How will I receive my results?
You’ll receive a secure lab report by email. The report clearly explains whether lead was detected and at what level.
What if my results show lead?
Although Water Verify does not sell water treatment products, if lead is detected, your results email will include guidance on next steps and additional testing options.
Does Water Verify provide treatment or remediation?
No. Water Verify focuses solely on testing and reporting. This ensures our results remain independent and unbiased.
Accuracy, Safety & Trust
Can I taste or smell lead in water?
No. Lead is colorless, odorless, and tasteless. Testing is the only way to know if it’s present.
Are Water Verify tests reliable?
Yes – when analyzed by certified laboratories. Unlike basic DIY strips, Water Verify’s samples are processed using lab-grade methods to provide certified, accurate, dependable results.
Is there a safe level of lead in drinking water?
The EPA states that there is no safe level of lead exposure. Testing helps identify whether lead is present so informed decisions can be made.
Support & Help
What if I need help during the process?
If you have questions at any point, our support team is available to assist you. You can also review the instructions included with your kit or contact us directly.
How do I contact Water Verify?
You can reach us through the contact form on our website or by emailing our support team. We’re here to help.
The Test Kit
The Water Verify Test Kit
Our at-home kit is designed to be simple, reliable, and easy to return. Each kit includes clear instructions, prepaid return shipping, and independent lab analysis, so you can get accurate results without confusion or extra steps.
