FAQs
Get answers to common questions about using a home water test kit, understanding your results, and testing your drinking water for lead. Whether you’re just getting started or reviewing your results, we’re here to help you move forward with confidence.
Water Testing Basics
How do I test my water for lead at home?
With a Water Verify test kit, the process is designed to be simple and accurate:
- Order your kit directly to your doorstep.
- Collect a sample from your drinking water.
- Send it to our certified lab.
- Receive clear, detailed results via email.
Why is it important to test water quality?
The truth is, there are no visible indicators of lead contamination. Lead contamination in water looks, smells and tastes just like clean water. While lead contamination in your drinking water might be invisible, its health impact is not. This is why routine water quality testing isn’t optional. It’s responsible.
How do I know if my water is contaminated?
Lead contamination in water is colorless, odorless and tasteless. Testing is the only way to truly know if lead is present in your water. After testing, you will receive a secure lab report via email. This report will clearly explain whether lead was detected in your water and at what level.
About Water Verify
What is a Water Verify test kit?
Water Verify provides independent, at-home water test kits that help homeowners and renters determine whether lead is present in their drinking water. Each home water test kit is designed to be simple, reliable, and easy to complete from home, while delivering certified lab results you can trust.
Who should consider testing their water?
Testing with a home water test kit is recommended for anyone who wants clarity about their drinking water, including:
- Homes built before 1986
- Households that have received a municipal lead notice
- Families with children or pregnant individuals
- Renters who want independent confirmation of water quality
About the Water Test Kit
What does the Water Verify kit test for?
The Water Verify lead water test kit is designed to detect lead in drinking water using certified laboratory methods. This ensures accurate, reliable results compared to basic DIY or strip-based water tests.
What's included in the kit?
Each water test kit includes everything you need to complete the process at home:
- A water sample bottle
- Step-by-step instructions
- A prepaid, easy-return shipping label
- Certified lab analysis and secure digital results delivery
No additional supplies are required.
How do I return my sample?
Once your sample is collected:
- Place the bottle back in the kit
- Complete the included information sheet
- Flip the shipping label to reveal the prepaid return label
- Drop the package in your mailbox or at any USPS location
No postage or scheduling is required.
How long does it take to get results?
Results are delivered within 5-7 business days after the lab receives your sample from your home water test kit. Timing may vary slightly based on shipping and lab volume.
Results & Next Steps
How will I receive my results?
You’ll receive a secure lab report by email. The report clearly explains whether lead was detected and at what level, making it easy to understand your water quality.
What if my results show lead?
If lead is detected, your results email will include guidance on next steps and additional testing options. While Water Verify does not sell treatment products, testing with a lead water test kit helps you take the first step toward addressing potential issues.
What should I do if my water test shows lead?
A positive lead result doesn’t mean a crisis. It means your water has a detectable concentration of lead, and that you should act. There is no safe level of lead in drinking water, according to both the EPA and CDC. But the good news is, lead contamination in water is almost always addressable both in the short term, and in the long term.
You can find our entire guide to handling a positive lead contamination test here.
Does Water Verify provide treatment or remediation?
No. Water Verify focuses solely on independent testing and reporting. This ensures our results remain unbiased and focused on helping you understand your water quality.
Accuracy, Safety & Trust
Can I taste or smell lead in water?
No. Lead is colorless, odorless, and tasteless. Testing with a lead water test kit is the only reliable way to know if it’s present.
Are Water Verify tests reliable?
Yes. All samples are analyzed by certified laboratories using professional methods. Unlike basic strip-based water test kits, Water Verify provides accurate, dependable results you can trust.
Is there a safe level of lead in drinking water?
The EPA states that there is no safe level of lead exposure. Using a drinking water test kit helps identify whether the lead is present, so you can take appropriate action.
Support & Help
What if I need help during the process?
If you have questions at any point, our support team is available to assist you. You can also review the instructions included with your kit or visit our contact page for additional help.
How do I contact Water Verify?
You can reach us through the contact form or by emailing our support team. We’re here to help.
The Water Verify Test Kit
Our at-home lead water test kit is designed to be simple, reliable, and easy to return. Each drinking water test kit includes clear instructions, prepaid return shipping, and independent lab analysis, so you can get accurate results without confusion or extra steps.
